Wendy Lorena Rodriguez
About Wendy Lorena Rodriguez
Wendy Lorena Rodriguez is an Applications Management professional currently working at Endava in Latin America. She has extensive experience in technical support and platform management roles across various companies in Bogotá D.C., Colombia.
Current Role at Endava
Wendy Lorena Rodriguez is currently employed at Endava as an Applications Management specialist for the Latin American region. She has been in this position since August 2021 and is responsible for overseeing application management processes and ensuring efficient operations across various applications within the LATAM sector.
Previous Experience at NetApp
Wendy worked at NetApp as a Technical Support Engineer from 2019 to 2021, based in Bogotá D.C., Colombia. In this role, her primary responsibilities included providing technical support to end-users, troubleshooting technical issues, and ensuring the smooth operation of NetApp's products and services. Her two-year tenure at NetApp contributed significantly to her expertise in technical support and customer service.
Platform Specialist at emtelco
Between 2016 and 2017, Wendy served as a Platform Specialist at emtelco in Bogotá D.C., Colombia. During her one-year tenure, she handled CA SDM Level I and OTRS Level II support. Her responsibilities included managing platform operations, resolving user issues, and ensuring system reliability.
Support Technologist at ADA S.A.
From 2012 to 2016, Wendy was employed at ADA S.A. as a Support Technologist based in Bogotá D.C., Colombia. Over her four years at ADA S.A., she provided technical support, managed troubleshooting processes, and contributed to the company’s IT operations. This role helped her develop a solid foundation in technical support and problem-solving.
Educational Background
Wendy Lorena Rodriguez holds multiple educational qualifications. She earned her Ingeniera de Sistemas degree from Universidad Cooperativa de Colombia, studying there from 2013 to 2017. Additionally, she achieved a Tecnologa en Sistemas degree from Fundacion Tecnologica Autonoma de Bogota. Wendy also completed a General English course at the London School of Commerce in Malta, enhancing her language skills.