Shannon Osterberg
About Shannon Osterberg
Shannon Osterberg is a Billing and Contracts Associate with a background in Industrial and Organizational Psychology. She has experience in workforce management software and has held various roles in food service management and administrative support.
Work at Energy Solutions
Shannon Osterberg currently holds the position of Billing and Contracts Associate at Energy, where she has been employed since 2020. In this role, she is responsible for managing billing processes and contract administration. Prior to this position, she worked as an Accounts Payable/Billing Assistant at Energy from 2019 to 2020. Her experience in these roles has contributed to her understanding of financial operations within the organization.
Education and Expertise
Shannon Osterberg earned a Bachelor of Science degree in Industrial and Organizational Psychology from California State University - East Bay, completing her studies from 2012 to 2017. Her educational background provides her with insights into team dynamics and organizational behavior, which she applies in her current role. Additionally, she has expertise in Kronos, a workforce management software, enhancing her capabilities in managing workforce-related tasks.
Background in Food Service Management
Before joining Energy, Shannon Osterberg worked at Aramark as a Food Service Manager from 2018 to 2019. In this position, she was responsible for overseeing food service operations in Hayward, California. Her experience in food service management has equipped her with strong leadership skills and operational knowledge, which she has carried into her subsequent roles.
Previous Administrative Experience
Shannon Osterberg has a solid foundation in administrative roles, having served as an Administrative Assistant at Aramark from 2014 to 2018. During this time, she developed skills in office management and support functions. Additionally, she worked as an Undergraduate Research Assistant at California State University - East Bay in 2017 for five months, gaining research experience that complements her academic background.