Jeralyn Biscocho
About Jeralyn Biscocho
Jeralyn Biscocho is a Customer Service Manager at Enervee, where she has worked since 2018. She holds a Bachelor of Science degree from UC Irvine, which she completed in 2014.
Work at Enervee
Jeralyn Biscocho has been employed at Enervee since 2018, currently holding the position of Customer Service Manager. In this role, she oversees customer service operations and ensures a high level of customer satisfaction. Prior to her current position, she served as a Customer Success Specialist for seven months and as a Customer Support Specialist for one year. Her progression within the company highlights her commitment to enhancing customer experiences and her expertise in customer service.
Education and Expertise
Jeralyn Biscocho earned a Bachelor of Science degree from the University of California, Irvine, completing her studies from 2010 to 2014. Her educational background provides her with a solid foundation in analytical and problem-solving skills, which she applies in her current role in customer service management.
Background
Jeralyn Biscocho's professional background includes various roles in customer service and support. Before joining Enervee, she worked as an Ophthalmic Assistant and Certified Ophthalmic Scribe at Harvard Eye Associates from 2014 to 2016. She also gained experience as a Solar Marketing Intern at Ecosolargy, Inc. in 2014 and as a Stacks Assistant II at UC Irvine from 2012 to 2014. Her diverse work experience contributes to her comprehensive understanding of customer needs.
Previous Work Experience
Before her tenure at Enervee, Jeralyn Biscocho held multiple positions that enhanced her customer service skills. She worked as a Customer Support Specialist for one year and as a Customer Success Specialist for seven months at Enervee. Additionally, her role as an Ophthalmic Assistant at Harvard Eye Associates involved direct patient interaction, further developing her communication and service skills.