Alpesh Thakkar
About Alpesh Thakkar
Alpesh Thakkar is an experienced Application Support Team Manager at Enova Financial, where he has worked since 2011. With a background in various roles within the finance sector, he specializes in loss mitigation and process improvement.
Current Role at Enova Financial
Alpesh Thakkar serves as the Application Support Team Manager at Enova Financial, a position he has held since 2011. In this role, he is responsible for overseeing application support operations, ensuring that the team meets performance standards and delivers effective solutions. His tenure at Enova Financial spans over 13 years, during which he has contributed to the development and implementation of support strategies that enhance service delivery.
Previous Experience at HSBC Finance Corp
Before joining Enova Financial, Alpesh Thakkar worked at HSBC Finance Corp for a total of eight years. He held two significant positions: Collections Manager in Consumer Lending Default from 2002 to 2006 and AVP of Default Operations from 2006 to 2010. In these roles, he focused on managing collections processes and default operations, contributing to the organization's financial recovery efforts.
Background in Financial Services
Alpesh Thakkar has a diverse background in the financial services industry, beginning his career at GE Capital as a Loan Officer and Credit Collections Specialist from 1989 to 1993. He later worked at Household International as a Senior Loss Mitigation Specialist and Senior Secured Collections Specialist from 1993 to 2001. His extensive experience in loss mitigation and foreclosure has equipped him with a deep understanding of financial recovery processes.
Education in International Business
Alpesh Thakkar studied International Business at Harper College from 1991 to 1992. This educational background provided him with foundational knowledge in global business practices, which has been beneficial throughout his career in the financial sector.
Expertise in Coaching and Process Improvement
Alpesh Thakkar possesses expertise in coaching and customer service, emphasizing team development and client satisfaction. He is skilled in process mapping and process improvement, which are essential for enhancing operational efficiency. His capabilities in performance management and implementing change demonstrate his ability to lead teams effectively through transitions.