Brenda Urnikis
About Brenda Urnikis
Brenda Urnikis serves as the People and Talent professional at Enova International, where she has worked for 16 years. With over 30 years of experience in talent development and management, she possesses a strong background in conflict resolution, call center operations, and various technical systems.
Work at Enova International
Brenda Urnikis has been a key member of Enova International since 2008, serving in the role of People and Talent. Over her 16 years with the company, she has contributed significantly to the organization's human resources and talent management strategies. Based in Chicago, Illinois, her work focuses on developing and managing talent within the company, ensuring that the workforce is aligned with Enova's goals and objectives.
Education and Expertise
Brenda Urnikis possesses over 30 years of expertise in Talent Development and Management. Her extensive background includes leading conflict resolution teams and programs, which highlights her ability to navigate complex interpersonal dynamics in the workplace. Brenda's skill set encompasses strategic thinking and analytical skills, making her adept at addressing various challenges in talent management.
Background
Brenda Urnikis has a comprehensive understanding of call center operations, technology, and equipment. This knowledge supports her effectiveness in managing talent in environments that rely heavily on these systems. Additionally, she is experienced with various software and tools, including SQL, Jira, Lexis Nexis, Decision Logic, Workday, Aperture, Portal, Queue work distribution tools, and Ceridian systems.
Achievements
Throughout her career, Brenda Urnikis has conducted performance evaluations and facilitated discussions related to benefits and compensation. She is skilled in course planning, teambuilding, and curriculum design, which are essential for developing effective training programs. Brenda has successfully facilitated and managed teams in both virtual and instructor-led environments, demonstrating her versatility in different training settings.