Charla Agnew
About Charla Agnew
Charla Agnew is a Loan Consultant and Customer Service professional recognized for her compassionate approach to resolving customer issues. She has a diverse background in education and various roles, including advocacy and journalism, and has been with Enova International since 2018.
Work at Enova International
Charla Agnew has been employed at Enova International as a Loan Consultant and Customer Service representative since 2018. In this role, she guides clients through the loan process, emphasizing compassion and a thorough understanding of the procedures involved. Her experience in customer service allows her to effectively resolve customer issues through phone and email communication.
Education and Expertise
Charla Agnew has a diverse educational background. She studied Business and Music Management at City Colleges of Chicago-Harold Washington College, earning a Bachelor’s Degree in 2013. Additionally, she attended Columbia College Chicago, where she focused on Broadcast Journalism and completed another Bachelor’s Degree in 2013. Her early education includes a High School Diploma and a Broadcasting Technology Certificate from Dunbar Vocational Career Academy.
Background
Charla Agnew's professional background includes various roles in customer service and advocacy. Prior to her current position, she worked as a Chicago Public School Advocate at Northeastern Illinois University from 2006 to 2013. She also gained experience in the media field through internships at Free Spirit Media, where she served as a Research Developer and as a News Journalist/Production Assistant in 2012.
Achievements in Customer Service
Charla Agnew has been recognized for her ability to resolve customer issues with high quality and compassion. Her skills in customer service have been demonstrated through her effective communication via phone and email, ensuring that clients receive the support they need throughout the loan process.