Christopher Aleman
About Christopher Aleman
Christopher Aleman is a Section Manager at Enova Financial, where he has worked since 2011. He has a background in banking and customer service, with previous roles at Bank of America and the U.S. Department of Labor, and holds a Bachelor of Science in Computer Science from DeVry University.
Current Role at Enova Financial
Christopher Aleman has been serving as a Section Manager at Enova Financial since 2011. In this role, he manages a team responsible for processing and maintaining customer accounts within a short-term private lending environment. His responsibilities include overseeing operations and ensuring compliance with relevant regulations.
Previous Experience at Bank of America
Christopher Aleman worked at Bank of America from 2005 to 2008, where he held multiple positions including Team Manager and Customer Service Representative. His experience included handling escalated concerns related to overdrawn accounts and denied claims, which contributed to his development as a trainer in the banking sector.
Education in Computer Science
Christopher Aleman studied at DeVry University from 1998 to 2002, where he earned a Bachelor of Science degree in Computer Science. This educational background provided him with a strong foundation in technical skills relevant to his career.
Background in Customer Service Roles
Christopher Aleman's early career included various customer service roles. He worked at Starbucks Coffee Company as a Shift Supervisor from 1998 to 2000 and at Kinko's as a Sales Associate and Customer Service Associate from 2000 to 2002. These positions helped him develop essential skills in customer interaction and team management.
Expertise in Compliance and Regulations
Christopher Aleman possesses in-depth knowledge of the USA Patriot Act, anti-money laundering regulations, privacy laws, and fraud trends. He completed yearly compliance training, including an anti-money laundering course, during his tenure in the banking sector, demonstrating his commitment to protecting customer information.