Eder Takeshita
About Eder Takeshita
Eder Takeshita is an experienced credit and collections manager currently working at Enova International in São Paulo, Brazil. He has held various leadership roles in credit and collections across multiple companies, including SuperSim, Banco PAN, and GM Financial.
Current Role at Enova International
Eder Takeshita currently serves as Gerente de Crédito e Cobrança (Associate) at Enova International. He has been in this role since 2022, contributing to the company's credit and collection strategies in São Paulo, São Paulo, Brasil. His responsibilities include overseeing credit policies and managing collection processes to enhance customer profitability.
Previous Experience in Credit and Collection Management
Before joining Enova International, Eder Takeshita held several key positions in credit and collection management. He worked at SuperSim as HEAD DE COBRANÇA, CRÉDITO, CENTRAL DE ATENDIMENTO E MIS from 2021 to 2022. Prior to that, he was at Banco PAN as GERENTE DE COBRANÇA from 2017 to 2018, and at digio as HEAD DE COBRANÇA E MIS from 2018 to 2020. His experience spans various organizations, enhancing his expertise in the field.
Educational Background
Eder Takeshita studied at Universidade Presbiteriana Mackenzie, where he pursued a degree in Administração e Negócios. He completed his studies in Administração de Empresas from 2001 to 2005. This educational foundation has supported his career in credit and collection management.
Key Contributions to Credit Policies
Throughout his career, Eder Takeshita has successfully developed and executed credit policies that focus on customer profitability and credit scoring models. He has played a significant role in establishing collection policies, including discount strategies and supplier commission models, enhancing operational efficiency in the organizations he has worked for.
Experience with Digital Customer Service Systems
Eder Takeshita has implemented digital customer service systems, such as WhatsApp bots and virtual agents, to improve client interaction. This initiative reflects his commitment to leveraging technology to enhance customer service and streamline collection processes.