Effie Holder
About Effie Holder
Effie Holder is a Quality and Customer Experience Specialist II at Enova International, where she has worked since 2019. With a background in customer service and quality management, she has held various roles at Enova since 2010 and previously worked as a benefits specialist at Aon.
Work at Enova International
Effie Holder has been employed at Enova International since 2010, holding various positions that reflect her expertise in quality and customer experience. She currently serves as a Quality and Customer Experience Specialist II, a role she has held since 2019. Prior to this, she worked as a Quality and Customer Experience Specialist from 2015 to 2019. Her career at Enova also includes roles as a Customer Service Manager I and a Cross-Function Manager II, showcasing her progression within the company.
Previous Employment Experience
Before joining Enova International, Effie Holder worked as a Benefits Specialist at Aon from 2007 to 2009. This role provided her with foundational experience in customer service and benefits management. Her career trajectory at Enova spans over a decade, during which she has developed a comprehensive understanding of customer service operations and quality assurance.
Education and Expertise
Effie Holder studied at DeVry University, where she gained knowledge and skills relevant to her career in customer service and quality management. Her educational background supports her professional roles, particularly in enhancing customer experience and ensuring quality standards.
Career Timeline
Effie Holder's career at Enova International began in 2010 as a Customer Service Representative. She advanced to Customer Service Manager I in 2012, then transitioned to Cross-Function Manager II from 2013 to 2015. After serving as a Quality and Customer Experience Specialist from 2015 to 2019, she assumed her current position in 2019. Her career reflects a steady progression through various roles focused on customer service and quality assurance.