Frank Santore
About Frank Santore
Frank Santore is an Incident Management Engineer at Enova International, where he has worked since 2012. He has a background in accounting and business administration, with previous experience at Farmers Insurance Group.
Work at Enova International
Frank Santore has been employed at Enova International since 2012, where he serves as an Incident Management Engineer. His role involves daily interaction with various departments, including Product Management, Accounting and Finance, Risk Management & Fraud Prevention, Marketing, Strategy & Operations, Business Analytics, Development, Customer Operations, and Compliance. He has accumulated over 12 years of experience in this position while based in Chicago, Illinois. In addition to his engineering duties, he also functions as a Business Operations Engineer, contributing to the operational efficiency of the organization.
Previous Experience at Farmers Insurance Group
Before joining Enova International, Frank Santore worked at Farmers Insurance Group of Companies from 2005 to 2010. He held the positions of Claims Representative and Subrogation Representative during his five-year tenure in Aurora, Illinois. In these roles, he was responsible for managing claims processes and handling subrogation matters, which involved recovering costs from third parties.
Education and Expertise
Frank Santore has a solid educational background in accounting and business management. He earned his Bachelor's degree in Accounting from the University of Illinois at Chicago, where he studied from 1976 to 1978. He furthered his education by obtaining a Master's degree in Business Administration and Management from Rosary College (Dominican University) between 1986 and 1988. Additionally, he studied at Triton College, focusing on Accounting and Business Management from 1974 to 1976.
Technical Skills and Responsibilities
In his current role, Frank Santore is responsible for troubleshooting reconciliation discrepancies with banks and addressing application errors in collaboration with developers. He performs checks and balances to ensure compliance and maximize data integrity. His work includes providing technology solutions for vendors and third-party administrators. Furthermore, he identifies, documents, and recommends solutions for new bugs, products, and feature enhancements, contributing to the overall improvement of operational processes.