James Goddard
About James Goddard
James Goddard serves as the Head of External Relations and Operational Excellence at Enova International and has extensive experience in risk management and compliance. His previous roles include positions at Zopa, Wonga, and Capquest Group Ltd, where he developed expertise in collections and operational performance.
Current Role at Enova International
James Goddard serves as the Head of External Relations and Operational Excellence at Enova International, a position he has held since 2019. In this role, he is responsible for overseeing external communications and ensuring operational efficiency within the organization. His work focuses on enhancing the company's relationships with stakeholders and improving operational processes.
Experience at Qualco UK
Since 2020, James Goddard has been the Head of Risk and Compliance at Qualco UK. In this capacity, he manages compliance strategies and risk assessments to ensure the organization adheres to regulatory standards. His role is critical in safeguarding the company against potential risks while promoting a culture of compliance.
Previous Work at Zopa
James Goddard worked at Zopa as a Collections Manager from 2011 to 2016. During his five years in this role, he was responsible for managing collections processes and strategies, contributing to the company's financial performance. His experience at Zopa provided a foundation for his subsequent roles in risk and compliance.
Background in Collections Management
Prior to his current roles, James Goddard held various positions in collections management. He worked at Wonga as the Collections Policy and Monitoring Manager from 2016 to 2018 and briefly served as the Partnerships and Controls Oversight Lead in 2018. His experience in these roles equipped him with extensive knowledge in collections policies and operational oversight.
Education and Training
James Goddard studied at The 6th Form College Farnborough, focusing on Teaching, Physical Education, and Coaching from 2000 to 2002. This educational background provided him with foundational skills in coaching and leadership, which he has applied throughout his career in various management roles.