Jori Plunkett
About Jori Plunkett
Jori Plunkett serves as the Collections Lead at Enova International, where he has worked since 2014. He has a strong background in office management and administrative duties, with previous experience at JPMorgan Chase & Co. and Walmart.
Work at Enova International
Jori Plunkett has served as the Collections Lead at Enova International since 2014, contributing to the company's operations in Chicago, Illinois. Over the course of ten years, Plunkett has focused on driving efficiency improvements within the collections process. This role involves managing a team and ensuring that collections strategies align with organizational goals. Plunkett's responsibilities include monitoring department data, analyzing trends, and making real-time business decisions to enhance operational efficiency.
Previous Experience at JPMorgan Chase & Co.
Prior to joining Enova International, Jori Plunkett worked at JPMorgan Chase & Co. as an Intake Specialist from 2012 to 2014. In this role, Plunkett was responsible for managing client intake processes and ensuring that customer needs were met effectively. This position provided valuable experience in customer care and account management, which has been beneficial in subsequent roles.
Education and Expertise
Jori Plunkett studied Business Administration and Management at Robert Morris University - Illinois, where they earned an Associate of Arts (AA) degree from 2017 to 2018. This educational background has equipped Plunkett with essential skills in business management and administration. Additionally, Plunkett demonstrates proficiency in various computer skills, including all MS Office programs such as Word, Excel, PowerPoint, Outlook, and Access.
Administrative Skills and Responsibilities
Jori Plunkett possesses broad-based experience in administrative duties, encompassing executive support, office management, billing and invoicing, payroll administration, and project support. Plunkett effectively manages multiple high-priority assignments and utilizes sound judgment in escalating organizational risks to HR and Senior Management. This comprehensive skill set supports the efficient operation of the departments in which Plunkett has worked.
Achievements in Operational Efficiency
Throughout their career, Jori Plunkett has maintained a proven track record of driving efficiency improvements in office systems and workflows. Plunkett consistently receives exemplary performance reviews, reflecting the ability to monitor and analyze trends using departmental data. This analytical approach aids in making informed recommendations that enhance operational efficiency and improve response rates across various business units.