La Shonda Brown
About La Shonda Brown
La Shonda Brown is a Senior Customer Service Representative at Enova International, where she has worked since 2011. She holds a Radio and Television Broadcast Certificate from the Illinois Center for Broadcasting and an Associate of Arts degree in Business Administration from City Colleges of Chicago.
Work at Enova International
La Shonda Brown has been employed at Enova International as a Senior Customer Service Representative since 2011. In this role, she is responsible for providing high-quality customer support and ensuring customer satisfaction. Her tenure at Enova spans over 13 years, during which she has developed expertise in handling customer inquiries and resolving issues effectively.
Education and Expertise
La Shonda Brown studied at the Illinois Center for Broadcasting-Chicago Campus, where she focused on Radio, Television, and Digital Communication. She earned a Radio and Television Broadcast Certificate from 2014 to 2015. Additionally, she attended City Colleges of Chicago-Richard J Daley College, where she completed an Associate of Arts (A.A.) in Business Administration and Management from 2006 to 2007. Her educational background supports her professional skills in customer service and communication.
Previous Experience at TransCore
Prior to her current role, La Shonda Brown worked at TransCore as a Floor Leader from 2008 to 2009. In this position, she was responsible for overseeing operations on the floor and managing team performance. Her experience at TransCore contributed to her development in leadership and customer service skills.
Career Overview
La Shonda Brown has a diverse career spanning over a decade in customer service and management roles. Starting her career in 2006, she has gained significant experience in various capacities. Her roles have included leadership positions and direct customer service, allowing her to build a strong foundation in client relations and operational management.