Latonya Mccarter

Latonya Mccarter

Customer Service Specialist @ Enova International

About Latonya Mccarter

Latonya Mccarter is a Customer Service Specialist at Enova International and a Quality Analyst at Norc At the University of Chicago, both based in Chicago, Illinois. She holds a Bachelor of Arts degree in Political Science and Government from the University of Michigan.

Work at Enova International

Latonya Mccarter has been employed at Enova International as a Customer Service Specialist since 2019. In this role, she has contributed to the company's customer service operations for five years. Enova International is known for providing online financial services, and Mccarter's position involves assisting customers with their inquiries and ensuring a positive service experience.

Current Role at NORC at the University of Chicago

Latonya Mccarter has served as a Quality Analyst at NORC at the University of Chicago since 2012. With over 12 years of experience in this position, she focuses on maintaining and improving the quality of data collection and analysis processes. NORC is a research organization that conducts social science research, and Mccarter plays a key role in ensuring the integrity of the research outcomes.

Education and Expertise

Latonya Mccarter studied at the University of Michigan, where she earned a Bachelor of Arts degree. Her academic focus was in Political Science and Government. This educational background provides her with a foundational understanding of political systems and governance, which may inform her work in customer service and quality analysis.

Professional Background

Latonya Mccarter has a diverse professional background, encompassing roles in customer service and quality analysis. Her experience at both Enova International and NORC at the University of Chicago highlights her ability to adapt to different work environments and contribute effectively to team objectives. Her long tenure at NORC demonstrates her commitment to her role and the organization.

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