Lori Gray
About Lori Gray
Lori Gray is a Learning Associate with extensive experience in training and customer relations. She has worked for companies such as Verizon and Trugreen Professional Lawncare UK, and has studied Education and Management.
Current Role at Trugreen Professional Lawncare UK
Lori Gray currently serves as a Customer Relations Specialist at Trugreen Professional Lawncare UK. She has held this position since 2016, contributing to customer service and client relations within the organization. Her role involves managing customer inquiries and ensuring a high level of service satisfaction.
Previous Experience at Verizon
Lori Gray has extensive experience at Verizon, where she worked in various roles from 2002 to 2013. She started as a Customer Service Representative from 2002 to 2005, followed by a position as a Retail Customer Service Representative from 2005 to 2006. She then transitioned to a Retail Sales Trainer from 2006 to 2009 and later became a Senior Corporate Trainer from 2009 to 2013. Her time at Verizon spanned over a decade and included significant training and customer service responsibilities.
Experience at Maximus
Lori Gray worked at Maximus as a Training and Development Coordinator for a period of nine months in 2014 and 2015. In this role, she focused on developing training programs and facilitating employee development initiatives. This position contributed to her expertise in training and development.
Educational Background
Lori Gray has pursued higher education in the fields of Education and Sociology at the University of Indiana Northwest from 2014 to 2016. Additionally, she studied Management at Bellevue University from 2011 to 2013. Her educational background supports her roles in training and customer relations.