Marcuez Sherman
About Marcuez Sherman
Marcuez Sherman is a Customer Support Specialist at Enova International in Chicago, Illinois, where he has worked since 2019. He has extensive experience in customer service, having previously held positions at Walgreens and Career Education Corporation.
Work at Enova International
Marcuez Sherman has been employed at Enova International since 2019, serving as a Customer Support Specialist. In this role, he specializes in assisting UK customers with their loan needs. His experience at Enova has allowed him to further develop his customer service skills, focusing on maintaining high standards and demonstrating patience in interactions with clients.
Previous Experience in Customer Service
Before joining Enova International, Marcuez Sherman worked at Walgreens for over a decade. He held the position of Customer Service Representative from 2002 to 2013, followed by a role as Shift Team Lead from 2013 to 2016. His extensive experience at Walgreens contributed to his strong foundation in customer service and team leadership. Additionally, he worked as a Document Coordinator at Career Education Corporation from 2017 to 2019.
Education and Expertise
Marcuez Sherman studied at Colorado Technical University from 2015 to 2018, where he gained knowledge and skills relevant to his career in customer service. His education complements his practical experience, enhancing his ability to adapt to different work environments and learn new tasks efficiently.
Skills and Competencies
Marcuez Sherman possesses strong skills in adapting to various work environments, which has been beneficial in his roles across different organizations. He has developed expertise in maintaining high standards of customer service, demonstrating patience, and effectively addressing customer needs, particularly in the financial services sector.