Maria Lopez
About Maria Lopez
Maria Lopez is a Contact Center Manager at Enova International, where she has worked since 2021. She has a background in customer service, fraud analysis, and loan processing, with a total of five years of experience in the fraud risk sector.
Work at Enova International
Maria Lopez has held multiple roles at Enova International, starting as a Customer Service Representative from 2014 to 2016. She transitioned to a Loan Processor position from 2015 to 2017. Following this, she served as a Fraud Analyst II from 2019 to 2021. Currently, she is the Contact Center Manager, a position she has held since 2021. Her career at Enova spans various departments, showcasing her adaptability and growth within the organization.
Education and Expertise
Maria Lopez possesses expertise in using SQL, which she applies to analysis and process improvement projects. Her background includes significant experience in the Fraud Risk sector, where she has worked for three years. This technical skill set supports her ability to thrive in complex situations and identify opportunities for process enhancements.
Background
Maria Lopez has a diverse professional background, with a focus on customer service and fraud analysis. She has worked in various capacities at Enova International, gaining experience in customer relations, loan processing, and fraud risk management. Her work has involved assisting in fraud investigations in international contexts, highlighting her capability to navigate complex scenarios.
Achievements
Throughout her career at Enova International, Maria Lopez has demonstrated a commitment to process improvement and operational efficiency. Her ability to identify possibilities for enhancing workflows has contributed to her success in various roles, particularly in her current position as Contact Center Manager. Her experience in fraud analysis and risk management has also played a crucial role in her professional development.