Matthew Biesen
About Matthew Biesen
Matthew Biesen is a Senior Site Reliability Engineer at Enova International in Chicago, where he has worked since 2018. He has extensive experience in managing data in enterprise environments and has previously held roles in budget analysis and technical support.
Work at Enova International
Matthew Biesen has been employed at Enova International as a Senior Site Reliability Engineer since 2018. In this role, he manages data in an enterprise environment that includes over 1200 nodes across VCenter and AWS. His responsibilities include developing automations to ensure compliance with the Sarbanes-Oxley Act (SOX) regarding user permissions. He has also centralized common ticket solutions from Confluence into GitHub to enhance searchability and usability.
Previous Experience in Technical Support and Budget Analysis
Prior to his current position, Matthew Biesen worked at NIPSCO in various roles. He served as a Budget Analyst for nine months in 2013 and then as a Senior Budget Analyst from 2014 to 2016 for two years. He also gained experience as a Technical Support Specialist at Percipia from 2017 to 2018. Additionally, he worked as an Assistant Manager at Cartridge World from 2008 to 2010.
Education and Expertise
Matthew Biesen earned a Bachelor of Science (BS) degree in Psychology from Bradley University, where he studied from 2006 to 2010. His educational background supports his analytical skills, which he has applied in various technical and budget analysis roles throughout his career.
Technical Skills and Tools Utilized
In his role as a Senior Site Reliability Engineer, Matthew Biesen has utilized a variety of monitoring tools, including Datadog, NewRelic, Sentry, Splunk, Site24x7, and Grafana. He has enhanced reporting capabilities of systems such as Jira, Pagerduty, and ServiceNow through Ruby scripting. His work also includes projects aimed at eliminating duplicated tickets and ensuring full monitoring coverage of SSL certifications.