Patrícia Telles
About Patrícia Telles
Patrícia Telles is a marketing professional with extensive experience in customer success and operations, currently working at Enova International since 2022. She holds an MBA from USP/Esalq and has developed skills in managing paid media campaigns, CRM systems, and customer acquisition strategies.
Current Role in Marketing
Patrícia Telles currently holds a position in the Marketing department at Enova International, where she has been employed since 2022. Her role involves leveraging her skills in managing paid media campaigns and customer relationship management (CRM) systems. She operates from São Paulo, Brasil, contributing to the company's marketing strategies and initiatives.
Previous Experience at Enova International
Before her current role, Patrícia Telles worked as a Strategy & Operations Associate at Enova International from 2020 to 2022. During this time, she focused on enhancing operational efficiency and developing strategic initiatives. Her experience in this role laid a strong foundation for her transition into marketing.
Experience at B2W Digital
Patrícia Telles has extensive experience at B2W Digital, where she held multiple positions from 2016 to 2019. She began as an Analista de Customer Success at Sieve, then advanced to Supervisora de Customer Success, and later served as Coordenadora de operações. Her roles involved overseeing customer success initiatives and operational management, contributing to the company's growth in São Paulo.
Educational Background
Patrícia Telles has a robust educational background. She earned a Master of Business Administration (MBA) in Gestão de Projetos from MBA USP/Esalq in 2020. She also studied Business Strategy at the University of La Verne in California in 2022. Earlier, she completed her Bachelor's degree in Administração de Empresas at Universidade de Mogi das Cruzes and a Tecnólogo in Gestão do Agronegócio at Fatec Mogi das Cruzes.
Skills and Expertise
Patrícia Telles possesses a range of skills relevant to her roles in marketing and operations. She has expertise in customer acquisition through partnerships with credit marketplaces and affiliates. Additionally, she is proficient in advanced Excel and intermediate SQL, which she utilizes in marketing operations. Her experience also includes social media management within the financial services sector.