Rushda Patel
About Rushda Patel
Rushda Patel is a Section Manager II at Enova International, with a diverse background in client services and operations management across various companies in India and the United States.
Current Role at Enova International
Rushda Patel holds the position of Section Manager II at Enova International. She has been with the company since 2022 and is based in Chicago, Illinois, United States. In this role, she is responsible for overseeing specific sections within the organization, contributing to operational efficiency and client satisfaction.
Previous Experience at IDfy
At IDfy, Rushda Patel served in two significant roles. She was the Senior Client Services Manager from 2018 to 2019, where she managed client relationships and service delivery. Subsequently, she held the position of Head - Client Delivery from 2019 to 2022, leading efforts to enhance client delivery processes and improve service outcomes.
Career Background in Logistics and Supply Chain
Rushda Patel has extensive experience in logistics and supply chain management. She worked at Future Supply Chain Solutions Limited as a Key Account Manager from 2011 to 2014 and at Gati Limited in a similar role from 2008 to 2011. Additionally, she was involved in Last Mile Operations at Flipkart from 2014 to 2015, focusing on the final stages of product delivery.
Early Career at Softweb Technologies and Blue Dart
Rushda Patel began her career at Softweb Technologies Pvt. Ltd as a Front Office Specialist from 2002 to 2003. She then joined Blue Dart, where she worked in Customer Service from 2003 to 2007. These early roles provided her with foundational skills in customer interaction and service management.
Experience in Customer Experience Management
Rushda Patel has also held a position as Customer Experience Manager at Flipkart from 2016 to 2017. In this role, she focused on enhancing customer satisfaction and improving overall service quality, which is critical in the competitive e-commerce landscape.