Joanne Flack
About Joanne Flack
Joanne Flack is a Senior Claims Adjuster at Enstar Group in London, United Kingdom, where she has worked since 2017. She specializes in complex run-off claims and has a background in various roles within the insurance industry, including experience with financial regulators.
Work at Enstar Group
Joanne Flack has served as a Senior Claims Adjuster at Enstar Group since 2017. In this role, she manages complex run-off claims, which often involve interactions with financial regulators such as the Financial Services Compensation Scheme (FSCS) and the Financial Markets Authority (FMA). Her responsibilities require a deep understanding of regulatory frameworks and the ability to navigate intricate claims processes.
Previous Experience in Claims Adjustment
Before joining Enstar Group, Joanne Flack worked at Gable Holdings Inc as a Senior Claims Underwriter from 2006 to 2017. This position allowed her to develop expertise in claims underwriting and further refine her skills in claims management. Prior to that, she was employed at Lonsdale Insurance Brokers as a Broker and Claims Assistant from 2003 to 2005, where she gained valuable experience in the insurance sector.
Early Career at Knowles Loss Adjusters
Joanne began her career at Knowles Loss Adjusters, where she worked as an Administrative Assistant from 2000 to 2003. This role provided her with foundational knowledge in claims processes and administrative functions within the insurance industry. Her early experiences contributed to her professional development and understanding of claims adjustment.
Education and Qualifications
Joanne Flack studied at The Billericay School in Essex, where she achieved GCSEs from 1994 to 1999, followed by AS Level and GNVQ Advanced qualifications. She furthered her education at Lloyds of London, enhancing her knowledge in insurance and claims management. Her educational background supports her extensive experience in the field.
Expertise in Claims Handling
Joanne Flack possesses extensive experience in handling claims that involve liquidators, which is a critical aspect of her role as a Senior Claims Adjuster. Her ability to manage complex claims and interact with various stakeholders, including financial regulators, highlights her proficiency in the claims adjustment process.