Ajaya Babu Simhadri
About Ajaya Babu Simhadri
Ajaya Babu Simhadri serves as the Assistant Manager of CRM Gaming Operations at Entain in Hyderabad, India, bringing over a decade of experience in team management and operations within the gaming sector.
Work at Entain
Ajaya Babu Simhadri has been serving as the Assistant Manager - CRM Gaming Operations at Entain since 2021. In this role, he is responsible for overseeing customer relationship management within gaming operations. His tenure at Entain has been marked by a commitment to enhancing customer service and operational efficiency. Based in Hyderabad, Telangana, India, he has contributed to the company's objectives by leveraging his extensive experience in CRM.
Previous Experience in CRM Operations
Prior to his role at Entain, Ajaya worked at GVC Group as Team Lead - Sports CRM from 2017 to 2019. He also held the position of Team Lead - CRM Gaming Operation at Ladbrokes Coral from 2019 to 2020. His experience in these roles involved managing teams and implementing strategies to improve customer engagement and satisfaction. His background in CRM operations spans multiple organizations, showcasing a consistent focus on customer relationship management.
Career Background
Ajaya began his career at Ivy Comptech, where he worked for 11 years as Assistant Team Lead - Risk Operations. He then transitioned to Essel Group as Assistant Manager - Risk & CRM Operations from 2015 to 2017. His diverse roles across various companies have equipped him with a comprehensive understanding of risk management and CRM operations, contributing to his effectiveness in current positions.
Education and Expertise
Ajaya holds a Bachelor of Science degree in Seed Technology, which he completed from 1997 to 2000. His educational background provides a foundation for his analytical skills and problem-solving abilities. Additionally, he possesses extensive software knowledge and proficiency across a wide variety of applications, enhancing his capability to manage operations effectively.
Leadership and Team Management
With over a decade of experience in managing teams, Ajaya has demonstrated his ability to lead groups ranging from 12 to 14 members. His leadership style emphasizes self-motivation and the capacity to work with minimal supervision. This experience has been pivotal in his roles, enabling him to foster a productive work environment and achieve operational goals.