Alan Christopher Gair
About Alan Christopher Gair
Alan Christopher Gair is a Marketplace Manager with extensive experience in the retail and online gambling sectors. He has held various managerial roles at Ladbrokes and currently works at GVC Group, contributing to customer satisfaction and team performance.
Current Role at Entain
Alan Christopher Gair serves as the Marketplace Manager at Entain, a position he has held since 2003. With over 21 years of experience in this role, he focuses on enhancing marketplace operations and driving customer engagement. His extensive tenure at Entain reflects his commitment to the company's objectives and his expertise in the gambling sector.
Previous Experience at Ladbrokes
Gair has a significant history with Ladbrokes, where he held various positions from 2003 to 2018. He worked as a Shop Manager for 14 years, followed by roles as a Gaming Machine Co-Ordinator, Customer Services Manager, and Manager. His experience in these roles contributed to his understanding of both retail and online gambling sectors.
Education and Qualifications
Gair has pursued various educational opportunities throughout his career. He studied at Gateshead College, achieving a BTEC National Diploma in Public Uniformed Services from 1999 to 2001. He also completed the ECDL in computing at Heworth Grange. Additionally, he obtained an NVQ in Team Leading from Lifetime Training in 2018, showcasing his dedication to professional development.
Expertise in Customer Satisfaction
With extensive experience in both retail and online gambling sectors, Gair has contributed significantly to customer satisfaction and retention. His roles have involved enhancing team capabilities and performance, particularly in recruitment, which has been a key aspect of his career.