Alan Fisher
About Alan Fisher
Alan Fisher is a Customer Service Representative with extensive experience in technical support and customer service roles across various companies. He has a background in language and teaching, and he is currently working at Entain in Gibraltar.
Work at Entain
Alan Fisher has been employed at Entain as a Customer Service Representative since 2019. His role involves assisting customers with inquiries and providing support to enhance their experience. With five years of experience in this position, he has developed a strong understanding of customer needs and service protocols.
Previous Employment History
Alan Fisher has a diverse work history in customer service and technical support. He worked at GROUP 5 as a Security Guard for seven months in Gibraltar in 2019. Prior to that, he held various positions including Technical Support Analyst at Call Center Pros from 2017 to 2018 in the Dominican Republic, and Team Lead at Barrister Global Services Network from 2016 to 2017. His experience also includes roles at T-Mobile, Lowe's Home Improvement, and Home Depot, among others.
Education and Expertise
Alan Fisher studied at Coventry University, where he earned a BSc in Business Studies with a focus on English and Spanish from 1994 to 1998. He also completed his secondary education at Bayside Comprehensive, achieving British GCSE A-Level and GED. His educational background supports his natural aptitude for technology, language, and teaching.
Language and Teaching Skills
Alan has extensive experience as a freelance English and Spanish tutor, working in this capacity for 20 years across Spain, the United States, and the UK. His proficiency in multiple languages is further demonstrated by his experience as a freelance translator. He has a passion for teaching and aims to transition into management or teaching roles in the future.
Creative Pursuits
In addition to his professional experience, Alan Fisher engages in creative writing, focusing on poetry and short stories. He is currently working on completing a novel, showcasing his creative skills and interests beyond his customer service and technical support roles.