Andrea Pinto
About Andrea Pinto
Andrea Pinto is a CRM Associate at Entain, specializing in Partypoker, with a background in customer service and VIP support from previous roles at GVC Group. Pinto has worked in the gaming industry since 2016 and has experience in both bilingual customer service and CRM functions.
Current Role at Entain
Andrea Pinto serves as a CRM Associate at Partypoker, a role held since 2020. Based in Gibraltar, Pinto focuses on customer relationship management, utilizing skills developed in previous positions. The role involves engaging with customers to enhance their experience and retention within the gaming platform.
Previous Experience at GVC Group
Prior to joining Entain, Andrea Pinto worked at GVC Group in various capacities. Pinto was a CRM Associate for Partypoker for six months in 2020. Before that, Pinto served as a VIP Sport Associate for Bwin from 2018 to 2020, and as a Bilingual Customer Service Retention Agent for Bwin from 2016 to 2018. These roles contributed to Pinto's expertise in customer service and relationship management.
Education Background
Andrea Pinto studied at 2º Instituto D’istruzione Superiore Augusta in Italy from 2001 to 2006. This five-year educational experience provided a foundation for Pinto's professional career, equipping them with essential skills for the workforce.
Career Timeline
Andrea Pinto's career includes significant roles within the gaming and customer service sectors. Pinto began working as a Bilingual Customer Service Retention Agent at GVC Group in 2016, progressing to a VIP Sport Associate role in 2018. After a brief period as a CRM Associate for Partypoker in 2020, Pinto transitioned to the current position at Entain, where they have been for four years.