Ashok Samy
About Ashok Samy
Ashok Samy is a Customer Service Manager at Entain, with a strong background in hospitality management and customer service across multiple countries. He holds an MBA from York St. John University and is fluent in several languages, including English, Hindi, Tamil, and Arabic.
Work at Entain
Ashok Samy has been serving as a Customer Service Manager at Entain since 2020. His role involves overseeing customer service operations and ensuring high standards of service delivery. Based in the London, England Metropolitan Area, he has contributed to the company's commitment to providing exceptional customer experiences.
Previous Experience in Customer Service
Prior to joining Entain, Ashok held various customer service roles. He worked as a Customer Service Specialist at The Ritz-Carlton Hotel Company in Saudi Arabia from 2017 to 2019. He also served as a Guest Service Associate at The Lalit Suri Hospitality Group in Delhi from 2014 to 2015, and as a Property Manager at OYO in Gurgaon, India from 2015 to 2016.
Education and Expertise
Ashok Samy holds a Master of Business Administration (MBA) in Business Administration and Management from York St. John University, where he studied from 2020 to 2021. He also earned a Bachelor's degree in Hospitality Administration/Management from Edinburgh Napier University from 2011 to 2014. His foundational education includes a High School Diploma in Computer Science from J. R. Cambridge School, completed from 2000 to 2009.
Background in Hospitality Management
Ashok has a strong background in hospitality management, having worked in various roles across multiple countries. His experience spans several prestigious organizations, including Renaissance Hotels as an Industrial Trainee in Malaysia and The Ritz-Carlton in Saudi Arabia. This diverse experience has equipped him with valuable insights into the hospitality industry.
Multilingual Proficiency
Ashok Samy possesses multilingual proficiency, being fluent in English, Hindi, Tamil, and Arabic. This skill enhances his ability to communicate effectively with a diverse range of customers and colleagues, contributing to his success in customer service roles across different cultural contexts.