Callum Robertson
About Callum Robertson
Callum Robertson serves as the Retail IT Service Desk Team Leader at Entain in London, England, where he has worked since 2020. He has over a decade of experience in the Betting and Gambling sector, with a strong focus on IT functionalities and recruitment management.
Work at Entain
Callum Robertson has been employed at Entain as the Retail IT Service Desk Team Leader since 2020. In this role, he is responsible for overseeing the IT service desk operations, ensuring that retail IT functionalities align with business needs. His tenure at Entain has lasted for four years, during which he has contributed to the efficiency and effectiveness of IT support within the organization.
Previous Experience at GVC Group
Before joining Entain, Callum Robertson worked at GVC Group as the Retail IT Service Desk Team Lead from 2017 to 2020. In this position, he managed the IT service desk team, focusing on delivering high-quality support to retail operations. His experience at GVC Group spanned three years and further developed his skills in IT service management.
Career at Ladbrokes Coral
Callum Robertson held the position of IT Rollout Co-Ordinator at Ladbrokes Coral for seven months in 2017. His responsibilities included coordinating IT rollout projects to enhance operational capabilities. Prior to this role, he worked at Coral in various managerial positions, including Manager, Deputy Manager, and Manager's Assistant, from 2011 to 2017, gaining extensive experience in retail operations and team management.
Education and Expertise
Callum Robertson studied at City of Glasgow College, where he achieved a Higher National Certificate (HNC) in Computing from 2009 to 2011. His educational background in computing has provided him with the technical knowledge necessary to excel in his IT roles. Additionally, he possesses over six years of experience in recruitment, managing the hiring process and ensuring the integration of new employees into the IT department.
Industry Experience in Betting and Gambling
With a decade of experience in the Betting and Gambling sector, Callum Robertson has developed a diverse skill set that includes people management, retail operations, and project assistance. His extensive background in this industry has equipped him with a deep understanding of the unique challenges and requirements of IT services within the betting and gambling landscape.