Carly Durcan
About Carly Durcan
Carly Durcan serves as the Head of Employee Relations at Entain, a position she has held since 2016. With a strong background in human resources, she has a proven track record in driving cultural change and ensuring legal compliance within the HR sector.
Work at Entain
Carly Durcan has served as the Head of Employee Relations at Entain since 2016. In this role, she has played a significant part in aligning the Employee Relations function with the business's needs. Her focus includes ensuring legal compliance and implementing best practices within the organization. Carly's leadership has contributed to the overall effectiveness of the Employee Relations team, enhancing the company's approach to managing employee relations in a large multinational context.
Previous Experience in HR
Before joining Entain, Carly Durcan held various positions in human resources. She worked at Ladbrokes as an HR Manager for the Contact Centre from 2006 to 2010. Prior to that, she was the Contact Centre Operations Manager at Ladbrokes from 2003 to 2006. These roles provided her with a solid foundation in HR management and operations, equipping her with the skills necessary for her current position.
Education and Expertise
Carly Durcan studied Human Resources at the University of Hertfordshire, where she achieved her CIPD qualification from 2009 to 2012. She also completed a Certificate in Personnel Practice at Thames Valley University from 2008 to 2009. Additionally, she obtained a CIPD Level 7 Postgraduate Diploma while working at West Herts College from 2009 to 2012. This educational background has equipped her with the theoretical and practical knowledge necessary for her career in human resources.
Achievements in Employee Relations
Carly Durcan is recognized for her exceptional skills in stakeholder management and relationship building within the HR sector. She has a proven track record in driving cultural change and enhancing employee engagement at Entain. Her strategic initiatives in Employee Relations have been instrumental in mitigating employment risks and delivering value-adding solutions that champion business improvement through HR transformation.