Charlie Ritchie Ba (Hons) Esports
About Charlie Ritchie Ba (Hons) Esports
Charlie Ritchie is a Customer Service Representative at Entain, where he has worked since 2019. He is one of the first Esports graduates in the UK, holding a Bachelor of Arts (Hons) in Esports from Staffordshire University.
Work at Entain
Charlie Ritchie has been employed at Entain as a Customer Service Representative since 2019. In this role, he engages with customers to address inquiries and provide support. His position involves utilizing his IT skills to enhance customer interactions and improve service delivery. Over the five years at Entain, he has developed a strong understanding of customer needs within the gaming and esports sectors.
Education and Expertise
Charlie Ritchie is one of the first graduates in the UK to earn a degree in Esports. He studied at Staffordshire University from 2018 to 2021, where he completed a Bachelor of Arts - BA (Hons) in Esports. His education covered various aspects of esports, equipping him with knowledge relevant to the industry. This academic background supports his current role in customer service within a gaming-focused organization.
Background
Charlie Ritchie possesses a strong background in IT and programming. He is capable of building and adapting websites and writing computer programs for various operating systems. His technical skills complement his customer service role, allowing him to effectively address technical inquiries from customers. He is proficient in Microsoft Office and Visual Basic, which enhances his ability to perform in a digital environment.
Technical Skills
Charlie Ritchie has developed excellent IT skills throughout his education and career. His proficiency includes a strong command of Microsoft Office applications and programming in Visual Basic. These skills enable him to adapt to various technical challenges and contribute to effective customer service solutions. His ability to build and adapt websites further demonstrates his versatility in the tech domain.