Charlotte Leslie
About Charlotte Leslie
Charlotte Leslie serves as a Team 10 Innovation Operations Analyst at Entain, a position she has held since 2021. She has a background in customer service and membership retention, with previous roles at Atlantic Suites Health Club & Spa and Reshape & Rumble.
Current Role at Entain
Charlotte Leslie serves as a Team 10 Innovation Operations Analyst at Entain, a position she has held since 2021. In this role, she focuses on operational analysis and innovation strategies within the organization. Her experience in customer service and retention has contributed to her current responsibilities, allowing her to leverage her skills in a dynamic environment.
Previous Experience at Entain
Before her current role, Charlotte Leslie worked at Entain as a Customer Services Retention specialist from 2018 to 2021. During her three years in this position, she was responsible for developing strategies to enhance customer loyalty and retention, utilizing her expertise in customer service to improve overall satisfaction.
Experience at Atlantic Suites Health Club & Spa
Charlotte Leslie has held multiple positions at Atlantic Suites Health Club & Spa. She worked as a Membership Consultant from 2014 to 2016, where she focused on member acquisition and engagement. Later, she served as a Membership Retention Coordinator for eight months in 2016 to 2017, concentrating on retaining existing members. Additionally, she worked as a Fitness Instructor from 2013 to 2017, providing fitness training and support to clients.
Sales and Marketing Role
In 2017, Charlotte Leslie worked at Reshape & Rumble as a Sales & Marketing professional for nine months. In this role, she was involved in promoting the brand and its services, contributing to the overall marketing strategy and sales efforts.
Education and Expertise
Charlotte Leslie studied Sports Management at Sheffield Hallam University from 2006 to 2008, where she earned a degree in the field. This educational background has provided her with a solid foundation in sports management principles, which she has applied throughout her career in various roles.