Clare Hancock
About Clare Hancock
Clare Hancock serves as the Account Validation Manager at Entain, bringing extensive experience in the gambling industry. She has held various roles at William Hill and bet365, focusing on customer account validation and safer gambling initiatives.
Work at Entain
Clare Hancock has been serving as the Account Validation Manager at Entain since 2021. In this role, she focuses on the validation and verification of customer accounts, ensuring compliance with industry regulations. Her experience in account management is complemented by her previous roles in the gambling sector, allowing her to apply her knowledge effectively within the organization.
Previous Experience at William Hill
Clare Hancock has held multiple positions at William Hill. She has been the Safer Gambling Team Leader since 2019, where she leads initiatives aimed at promoting responsible gambling practices. Prior to this, she worked as a Senior Customer Validation Executive for one year and as a Gold Team Account Executive for three years. Her tenure at William Hill has contributed to her expertise in customer validation and safer gambling.
Experience at bet365
Clare Hancock worked at bet365 in various capacities. She served as a VIP Qualified Accounts Advisor for one year and as a Customer Service Representative for two years. These roles provided her with valuable experience in customer relations and account management, which are essential in the gambling industry.
Background in Gambling and Casinos Industry
Clare Hancock has a strong background in the gambling and casinos industry, with a focus on safer gambling initiatives. Her career spans over a decade, during which she has developed expertise in customer satisfaction and retention. This background supports her current role in account validation and reinforces her commitment to responsible gambling practices.
Education and Skills
Clare Hancock studied at Kineton High School from 1994 to 1999. She demonstrates strong time management and teamwork skills, which are essential for effective team leadership. Her expertise in customer satisfaction and retention further enhances her capabilities in the gambling industry.