Craig Phillips
About Craig Phillips
Craig Phillips is a Customer Service Manager at Entain, a position he has held since 2020. He has extensive experience in mechanical engineering and customer service, having previously worked at HCL Technologies and Xerox in various roles over a span of more than three decades.
Work at Entain
Craig Phillips has been employed at Entain as a Customer Service Manager since 2020. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His position is based in Sandy, England, United Kingdom. Craig's experience in customer service management contributes to the company's commitment to providing quality support to its customers.
Previous Experience at HCL Technologies
Before joining Entain, Craig Phillips worked at HCL Technologies from 2011 to 2020 as a Mechanical Technician/Supervisor. During his nine years in this role, he was involved in various mechanical engineering tasks and supervision of technical teams. His tenure at HCL Technologies took place in Hertfordshire, where he gained valuable experience in the technical support sector.
Career at Xerox
Craig Phillips has a significant history with Xerox, where he worked for a total of 20 years in various roles. He began as a Mechanical Apprentice from 1987 to 1991, then progressed to a Mechanical Engineering Technician from 1991 to 2001. Following this, he served as a Model Shop Supervisor/Manager from 2001 to 2011. His extensive experience at Xerox provided him with a strong foundation in mechanical engineering and management.
Education and Expertise
Craig Phillips has developed expertise in mechanical engineering and customer service management through his extensive career. His roles have equipped him with skills in technical supervision, team management, and customer relations. The progression of his career from an apprentice to managerial positions reflects his commitment to professional growth and development in the engineering and customer service fields.