Darsh Shah
About Darsh Shah
Darsh Shah is a Customer Service Manager at Entain, where he has worked since 2020 in London. He previously held a position as a Network Engineer at Rigel Networks in 2016 and holds a Bachelor of Engineering in Electronic and Communications Engineering and a Master's in Project Management.
Work at Entain
Darsh Shah has been employed at Entain as a Customer Service Manager since 2020. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His tenure at Entain has lasted for four years, during which he has contributed to enhancing customer experiences and streamlining service processes in London, England.
Previous Experience at Rigel Networks
Before joining Entain, Darsh Shah worked at Rigel Networks as a Network Engineer for a brief period of three months in 2016. His role involved technical responsibilities related to network management and support. This experience provided him with foundational skills in engineering and customer service.
Education and Expertise
Darsh Shah holds a Bachelor of Engineering (B.E.) in Electronic and Communications Engineering from Parul Institute of Engineering and Technology, where he studied from 2013 to 2016. He furthered his education by obtaining a Master of Science (MSc) in Project Management from BPP University, completing this program in 2021. His academic background supports his expertise in both technical and managerial aspects of his career.
Background
Darsh Shah has a background in engineering and project management, which informs his approach to customer service. His education and work experience in India and the United Kingdom have equipped him with a diverse skill set that includes technical knowledge and customer relations.