Dayanne Oliveira Silva
About Dayanne Oliveira Silva
Dayanne Oliveira Silva is a Customer Service Agent at Entain in Lisboa, Portugal, where she has worked since 2022. She has a background in sales and technical support, having held various positions in different companies over the years.
Work at Entain
Dayanne Oliveira Silva has been employed as a Customer Service Agent at Entain since 2022. She operates from Lisboa, Portugal, contributing to the company's customer support efforts. Her role involves assisting customers and resolving inquiries, ensuring a positive experience for users of Entain's services.
Previous Employment Experience
Prior to her current position, Dayanne worked at Feira dos Tecidos as a Salesperson from 2020 to 2021 and again in 2019 for a total of one year and six months. She also held a technical support position at Kater Telecom from 2016 to 2017. Earlier in her career, she gained experience as an intern at RemOpt from 2014 to 2016.
Education and Expertise
Dayanne studied at Pontifícia Universidade Católica de Minas Gerais, where she pursued a degree in Electronic Engineering and Telecommunications. She completed her studies and earned a Bachelor's degree between 2010 and 2017. This educational background provides her with technical knowledge relevant to her roles in customer service and technical support.
Career Timeline
Dayanne's career began with an internship at RemOpt from 2014 to 2016. She transitioned to Kater Telecom for a year as a technical support agent. Following this, she worked at Feira dos Tecidos in two separate stints as a salesperson. In 2022, she joined Entain as a Customer Service Agent, marking her current professional engagement.