Dexter Entera
About Dexter Entera
Dexter Entera serves as the Head of Creative Production at Entain, bringing extensive experience in project management and creative roles across various industries. His career includes significant positions at Uber, Genpact, and ONET, where he developed skills in quality analysis, customer service, and content creation.
Current Role at Entain
Dexter Entera serves as the Head of Creative Production at Entain, a position he has held since 2021. In this role, he oversees creative initiatives and production processes, contributing to the company's strategic goals. His leadership in creative production is integral to the development of engaging content and innovative solutions within the organization.
Previous Experience at Entain
Prior to his current role, Dexter Entera worked at Entain as a Studio Manager from 2020 to 2021. During his tenure in Manila, he managed studio operations and contributed to various creative projects, enhancing the company's production capabilities.
Professional Background
Dexter Entera has a diverse professional background, having worked in various roles across multiple organizations. He served as a Quality Analyst and Training Officer at Outsource Network Contact Center & Backoffice Services, Inc. from 2013 to 2016. He also held positions at Genpact as a Process Associate and Intern Coach from 2008 to 2012, and at Uber as a Project Management Specialist, Team Leader, and Content Administrator from 2016 to 2020.
Education and Qualifications
Dexter Entera studied Computer Engineering at AMA University for one year and later pursued Customs Administration at the Philippine Maritime Institute, where he completed two years of study. He holds a Bachelor of Science degree in Customs Administration. His educational background provides a foundation for his analytical and technical skills in his professional roles.
Skills and Methodologies
Dexter Entera is experienced in various methodologies including CRM, Lean, Six Sigma, Waterfall, and Agile. He has developed project management skills focused on quality and service improvements, particularly during his time at Uber. His technical proficiency includes tools such as MS Visio, Google tools, Asana, JIRA, and Photoshop, which he utilizes in his creative production and project management tasks.