Dionne S.
About Dionne S.
Dionne S. is a Customer Service Manager at Entain, where she has worked since 2018. She has a diverse educational background, including qualifications in Business, Maths, and English, and has held various retail positions prior to her current role.
Current Role at Entain
Dionne S. has been serving as the Customer Service Manager at Entain since 2018. In this role, she is responsible for overseeing customer service operations and ensuring high-quality support for clients. Her tenure at Entain spans six years, during which she has contributed to enhancing customer satisfaction and service efficiency in the United Kingdom.
Educational Background
Dionne S. has a diverse educational background. She studied at the University Center Blackburn College, where she earned a Higher National Certificate (HNC) in Business from 2021 to 2022. Additionally, she attended various institutions, including Vedas and North Lancs Training Group, where she achieved qualifications in Maths and English at different levels in 2018. Her foundational education includes 11 GCSEs from The Hollins Technology College, covering subjects such as Maths, English, and Science.
Previous Work Experience
Before joining Entain, Dionne S. held several positions in the retail sector. She worked as a Retail Team Leader at Momentum Instore from 2010 to 2015, where she managed team operations. Concurrently, she served as a Retail Merchandiser at Sainsbury's during the same period. Additionally, she worked as a Retail Assistant at UKL Professional for one year, from 2012 to 2013.
Certifications and Skills
Dionne S. has obtained various certifications throughout her educational journey. She achieved Key Skills Level 1 in ICT, along with a Drugs Awareness certificate and a Safety Awareness certificate from Accrington & Rossendale College in 2009. Furthermore, she completed NVQ Levels 1-3 in Beauty Therapy over a 13-year period, showcasing her commitment to skill development across different fields.