Edgert Thanza
About Edgert Thanza
Edgert Thanza is an Area Manager at Entain, where he has worked since 2017, focusing on compliance and customer engagement in North London. He holds a Bachelor of Laws and a Bachelor of Arts in Chartered Management, and has experience in retail management and IT.
Work at Entain
Edgert Thanza has served as an Area Manager at Entain since 2017, overseeing operations in North London for seven years. In this role, he leads the development and delivery of the Area Retail business plan, focusing on meeting financial, compliance, and customer satisfaction targets. He collaborates closely with the Regional Director and Regional Operations Manager to manage customer acquisition and drive growth and efficiency in the area. Thanza is also responsible for promoting digital offerings within retail environments to enhance customer engagement.
Education and Expertise
Thanza has a solid educational background in management and law. He is currently pursuing a Bachelor of Arts in Chartered Management at Anglia Ruskin University, expected to complete in 2024. Prior to this, he studied Law at the University of Hertfordshire, earning a Bachelor of Laws (LLB) from 2012. Additionally, he completed an Applied ICT Double Award (A Level) at Westminster Kingsway College from 2007 to 2009. This diverse educational foundation supports his expertise in compliance with Gambling Commission and Health & Safety regulations.
Background
Before joining Entain, Edgert Thanza worked briefly as a Section Coordinator at Marks and Spencer in 2012 for three months. This early experience in a retail environment contributed to his understanding of operational management and customer service. His career trajectory reflects a commitment to enhancing customer experiences and operational efficiency within the retail sector.
Achievements
In his role at Entain, Thanza has demonstrated a strong focus on compliance and customer safety, ensuring adherence to Gambling Commission and Health & Safety regulations. He has successfully driven multi-channel engagement strategies aimed at maximizing profitability and delivering EBITDA contributions. His leadership in developing the Area Retail business plan has been integral to meeting the organization's financial and customer satisfaction goals.