Elebute Olayemi

Elebute Olayemi

Retail Customer Service Manager @ Entain

About Elebute Olayemi

Elebute Olayemi is a Retail Customer Service Manager at Entain in Birmingham, England, with a background in project management and telecommunications. He has over six years of experience in various roles, including Project and Sales Coordinator at CITCC Nigeria Limited and Business Development Analyst.

Work at Entain

Elebute Olayemi serves as the Retail Customer Service Manager at Entain, a position held since 2022. In this role, he is responsible for overseeing customer service operations and ensuring that retail standards are met. His work is conducted on-site in Birmingham, England, where he applies his extensive experience in customer service management to enhance the overall customer experience.

Current Role at CITCC Nigeria Limited

Since 2018, Elebute Olayemi has worked as a Project and Sales Coordinator at CITCC Nigeria Limited in Lagos, Nigeria. In this capacity, he coordinates various projects and sales initiatives, leveraging his background in business development and project management. His role involves managing project stakeholders and ensuring the successful completion of concurrent projects.

Education and Expertise

Elebute Olayemi holds a Master's degree in International Business with Data Analytics from Ulster University, completed in 2023. He also studied Project Management at the International Project Management Professionals, earning a certification in 2015. Additionally, he has a Diploma in Human Resource Management from the Chartered Institute of Personnel Management in Nigeria, obtained in 2018. His educational background supports his expertise in data-driven decision-making and project management.

Background in Telecommunications

Elebute Olayemi has a background in telecommunications, having coordinated the deployment of innovative solutions such as IBS DAS and Cell on Wheel across Nigeria. His experience includes managing complex optic fibre OSP projects, which demonstrates his capability in telecommunications infrastructure. He has developed dashboards and reports that improved business operations through effective data visualization.

Previous Work Experience

Prior to his current roles, Elebute Olayemi worked as a Business Development Analyst at CITCC Nigeria Limited from 2016 to 2018. He also served as a Subject Teacher during his National Youth Service Corps in 2014-2015. Earlier in his career, he was a Clerical Assistant/Trade Support Assistant for the Lagos State Government in 2009. These positions contributed to his diverse skill set in customer service, business development, and project management.

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