Florencia S.
About Florencia S.
Florencia S. is a customer service professional currently employed at Entain in Montevideo, Uruguay. She has a background in software testing and international relations, having studied at Plan Ceibal, Universidad de la República, and Verum.
Work at Entain
Currently, Florencia S. holds the position of Atención al Cliente at Entain, a role she has occupied since 2021. Based in Montevideo, Uruguay, she has accumulated three years of experience in customer service within the company. Her responsibilities likely include assisting clients and addressing inquiries, contributing to the overall customer experience.
Education and Expertise
Florencia S. has pursued various educational opportunities in the field of technology and international relations. She studied at Plan Ceibal, where she focused on Informática and completed a course in Testing de software in 2020, lasting 11 months. Additionally, she is currently enrolled at Universidad de la República, working towards a degree in Relaciones Internacionales, which she is expected to complete in 2025. In 2019, she also studied at Verum, where she achieved proficiency in Excel.
Background
Before her current role at Entain, Florencia S. worked at Opción Consultores as an Encuestador from 2016 to 2017. This position lasted for six months and involved conducting surveys, which likely enhanced her communication and analytical skills. Her diverse background in customer service and research positions her well for her current role.
Professional Development
Florencia S. has engaged in continuous professional development through her education and work experiences. Her studies in software testing and Excel indicate a commitment to enhancing her technical skills, while her ongoing education in international relations suggests an interest in broadening her knowledge in global affairs. This combination of skills supports her effectiveness in customer service roles.