Francis Davies
About Francis Davies
Francis Davies is a Customer Relationship Management Specialist with extensive experience in various roles across multiple organizations. He has worked in the UK and Gibraltar, including positions at the Ministry of Justice, Yoma, Selfridges, and Lacoste, and has been with Entain since 2017.
Work at Entain
Francis Davies has been employed at Entain as a Customer Relationship Management Specialist since 2017. His role involves managing customer relationships and enhancing customer engagement strategies. Based in Gibraltar, he has contributed to the company's CRM initiatives for over seven years.
Previous Employment Experience
Prior to joining Entain, Francis Davies held several positions in customer relationship management and data analysis. He worked at the Ministry of Justice UK as an Administration Officer from 2009 to 2012 in Liverpool, followed by a role as a Data Analyst from 2012 to 2015 in London. He also served as a CRM Executive/Analyst at Yoma from 2015 to 2016 and as a CRM Analyst at Selfridges from 2016 to 2017, both in Liverpool and London respectively.
Education and Expertise
Francis Davies completed his secondary education at All Saints High School, where he achieved his GCSEs from 2002 to 2007. He then pursued AS/A2 Level studies in Business Administration and Management from 2007 to 2009. This educational background has equipped him with foundational knowledge in business practices and customer relationship management.
Career Development
Francis Davies began his career in retail as a Sales Team Leader at Lacoste from 2008 to 2009 in Liverpool. His experience in sales provided him with insights into customer interactions, which he later applied in his CRM roles. His career has progressed through various positions, allowing him to develop expertise in customer relationship management and data analysis.