Garry Hope
About Garry Hope
Garry Hope is a CRM Specialist at Entain, specifically for partypoker, where he has worked since 2019 in London. He has extensive experience in customer relationship management within the online gaming industry, having held various roles at companies such as Betfred and Playtech.
Work at Entain
Garry Hope has been employed at Entain since 2015, initially serving as a CRM Executive at BetVictor before transitioning to Betfred.com. He held the position of CRM Associate at partypoker from 2015 to 2019, where he contributed to customer relationship management strategies. In 2019, he advanced to the role of CRM Specialist at partypoker, where he continues to work. His experience at Entain spans over eight years, during which he has developed expertise in CRM practices within the online gaming sector.
Previous Experience in CRM
Before joining Entain, Garry Hope worked at Betfred.com as an eGaming CRM Manager for one year in 2013-2014. He also served as a CRM Manager at Playtech for eight months in 2015. His career in customer relationship management began at BetVictor (Victor Chandler), where he held roles as a Customer Service Representative from 2007 to 2009 and as a CRM Executive from 2009 to 2011. His diverse experience in various CRM roles has equipped him with a comprehensive understanding of customer engagement strategies.
Education and Expertise
Garry Hope studied at The Armthorpe School from 1997 to 2002, where he focused on Art, Leisure & Tourism, achieving a GCSE qualification. This educational background laid the foundation for his career in customer relationship management within the gaming industry. His expertise has been honed through years of practical experience in various roles across multiple organizations.
Career Timeline
Garry Hope's career in the gaming industry began in 2007 at BetVictor (Victor Chandler) as a Customer Service Representative. He progressed to CRM Executive roles at BetVictor and Betfred.com, followed by a managerial position at Playtech. His tenure at Entain began in 2015, where he has held multiple roles leading to his current position as CRM Specialist at partypoker. His career spans over 16 years in the online gaming sector.