Harshil Patel
About Harshil Patel
Harshil Patel is a Customer Service Manager at Entain, where he has worked since 2022 in London, England. He specializes in technical support for a network of shops and utilizes Power BI for data analysis.
Work at Entain
Harshil Patel has been employed at Entain as a Customer Service Manager since 2022. In this role, he is based in London, England, and is responsible for providing technical support and troubleshooting for a network of shops. His focus is on ensuring smooth operations during business hours, which is critical for maintaining customer satisfaction and operational efficiency.
Technical Skills and Tools
In his current position at Entain, Harshil Patel utilizes Power BI to enhance decision-making processes. His work involves improving the accuracy and efficiency of data analysis, which supports better operational decisions and strategic planning within the organization.
Previous Experience at Sainsbury's
Prior to his role at Entain, Harshil Patel worked at Sainsbury's as a Retail Assistant from 2020 to 2022. During his time there, he was responsible for accepting and translating bets using Omnia software. This role required attention to detail to ensure accurate tracking for analysis and reporting, contributing to the overall efficiency of the retail operations.
Education and Expertise
Harshil Patel studied at BPP University, where he earned a Master's degree in Project Management from 2020 to 2021. This academic background has equipped him with the skills necessary for effective project management and operational oversight in his professional roles.