Iain Macpherson
About Iain Macpherson
Iain Macpherson is an Area Manager at Entain, having previously held various managerial roles at Ladbrokes Coral for over a decade. He has received recognition for his work, including the Market Place Manager of the Year award in 2017.
Current Role at Entain
Iain Macpherson serves as an Area Manager at Entain, a role he has held since 2021. In this position, he oversees operations and strategic initiatives within his designated area. His experience in the gaming and betting industry contributes to his effectiveness in managing various aspects of the business.
Work at Ladbrokes Coral
Iain Macpherson has an extensive history with Ladbrokes Coral, beginning his career there in 2005 as a Customer Service Adviser. He progressed through various roles, including Deputy Manager, Customer Service Manager, and Marketplace Manager. His tenure included a secondment as Area Manager and roles focused on self-service betting terminals, demonstrating his versatility and commitment to the company.
Education and Expertise
Iain Macpherson studied at City of Glasgow College, where he focused on Sports Coaching and achieved a Higher National Certificate (HNC) from 2003 to 2005. This educational background has equipped him with skills relevant to his roles in management and customer service within the betting industry.
Achievements in the Industry
Iain Macpherson has received recognition for his contributions to the betting industry. He reached the final 24 in the Racing Post Betting Shop Manager of the Year competition in 2017 and won the Market Place Manager of the Year award in November 2017. His role as a self-service champion for Scotland further highlights his expertise and commitment to enhancing customer experience.