Jackson Steel
About Jackson Steel
Jackson Steel is a Retail Marketplace Manager at Ladbrokes, with a background in various roles at GVC Group, including Customer Service Manager and Retail Shop Manager. He holds a Bachelor of Science in Sports & Exercise from Teesside University and has completed diplomas in Exercise, Health & Fitness Instructing and Sport.
Work at GVC Group
Jackson Steel has held various positions at GVC Group, contributing to the company's operations in the retail sector. He began as a Customer Service Assistant at Coral in 2017, where he worked for five months. He then progressed to the role of Customer Service Manager at Coral from 2017 to 2018 for one year in Wigan. Following this, he served as Retail Shop Manager for Ladbrokes in Liverpool from 2018 to 2019 and again in 2020. He took on a secondment role as Retail Marketplace Manager for Coral in Widnes for three months in 2019. Currently, he is the Retail Marketplace Manager for Ladbrokes in Manchester, a position he has held since 2020.
Education and Expertise
Jackson Steel studied at Teesside University, where he earned a Bachelor of Science degree in Sports & Exercise from 2013 to 2016. Prior to this, he attended Wigan & Leigh College, achieving a Level 3 BTEC Extended Diploma in Sport from 2010 to 2012. He also completed a Level 2 Diploma in Exercise, Health & Fitness Instructing at the same college from 2012 to 2013. His educational background provides him with a solid foundation in sports and exercise, which is relevant to his roles in the retail marketplace.
Career Progression
Jackson Steel's career at GVC Group reflects a clear trajectory of growth and increased responsibility. He started as a Customer Service Assistant and quickly moved up to Customer Service Manager within a year. His experience as Retail Shop Manager for both Ladbrokes and Coral allowed him to develop skills in retail management and customer service. His transition to Retail Marketplace Manager signifies his advancement in the company, indicating a focus on strategic marketplace operations.
Retail Management Experience
Jackson Steel has extensive experience in retail management within the betting and gaming sector. His roles as Retail Shop Manager for Ladbrokes involved overseeing shop operations and ensuring high levels of customer service. His experience as a BetStation Advocate for both Ladbrokes and Coral further enhanced his understanding of customer engagement and service delivery. This diverse background in retail management equips him with the skills necessary to excel in his current role as Retail Marketplace Manager.