Jai Antoine Halili
About Jai Antoine Halili
Jai Antoine Halili is a Second Line Escalations Executive at Entain, where he has worked since 2020. He previously held roles at GVC Group and studied Human Biology at De La Salle University - Dasmariñas.
Work at Entain
Jai Antoine Halili has been employed at Entain since 2020, serving as a Second Line Escalations Executive. His role involves addressing complex customer issues and providing support to ensure customer satisfaction. Halili's position requires a deep understanding of operational processes and the ability to resolve escalated matters efficiently. He continues to work in Pasay, National Capital Region, Philippines, contributing to the company's commitment to high-quality customer service.
Previous Experience at GVC Group
Prior to his current role at Entain, Jai Antoine Halili worked at GVC Group in various capacities. He served as a Customer Support Advisor for seven months in 2020, where he handled customer inquiries and provided assistance. Before that, he worked as a Risk and Payments Agent from 2019 to 2020 for ten months. In these roles, he developed skills in customer service and risk management, which have been beneficial in his current position.
Education and Expertise
Jai Antoine Halili studied at De La Salle University - Dasmariñas, where he earned a degree in Human Biology from 2012 to 2016. His education provided him with a strong foundation in biological sciences, which may contribute to his analytical skills in his professional roles. This academic background complements his experience in customer support and risk management.
Background
Jai Antoine Halili is based in Pasay, National Capital Region, Philippines. His career in customer service began with GVC Group, where he gained experience in various roles before transitioning to Entain. Halili's work history reflects a commitment to developing expertise in customer support and operational processes within the gaming and entertainment industry.