James Crossfield
About James Crossfield
James Crossfield serves as the Trading Retail and Operations Director at Entain since 2020, bringing extensive experience in retail operations across the UK and Europe. His previous roles include significant positions at Stanley International Betting and Ladbrokes Coral, where he demonstrated a strong ability to influence profit and loss results and develop successful teams.
Work at Entain
James Crossfield has held the position of Trading Retail and Operations Director at Entain since 2020. In this role, he oversees trading operations and retail strategies, contributing to the company's objectives in the gaming and betting industry. His tenure at Entain spans four years, during which he has focused on enhancing operational efficiency and customer experience.
Previous Experience in Betting Operations
Before joining Entain, James Crossfield accumulated extensive experience in various roles within the betting industry. He served as Operations Director at Stanley International Betting from 2010 to 2013. He also held multiple positions at Ladbrokes Coral, including Director of Trading Operations from 2016 to 2018, and Retail Trading Director from 2018 to 2020. His career began at William Hill, where he worked as Operations Controller from 2005 to 2010.
Education and Expertise
James Crossfield studied at John Cleveland College, where he gained foundational knowledge that supports his career in trading and operations. His expertise includes managing profit and loss results, improving customer experiences, and balancing budget constraints with cost management. He is skilled in nurturing talent and developing successful teams within the retail operations sector.
Leadership and Communication Skills
James Crossfield is recognized for his ability to communicate effectively at all levels of an organization. His experience ranges from engaging in boardroom discussions to interacting with staff on the shop floor. This skill set has enabled him to lead teams successfully and implement strategies that enhance operational performance.
Achievements in Retail Operations
Throughout his career, James Crossfield has demonstrated a proven track record of influencing profit and loss results positively. His management style focuses on improving customer experiences and operational efficiencies. He has extensive experience in retail operations across the UK and Europe, contributing to his effectiveness in the industry.