James Elliott
About James Elliott
James Elliott serves as the Customer Ombudsman Director at Entain, where he has worked since 2020. He has extensive experience in legal roles within the gambling industry, including positions at NetEnt and bwin.party digital entertainment.
Work at Entain
James Elliott has served as the Customer Ombudsman Director at Entain since 2020. In this role, he is responsible for overseeing customer complaints and ensuring compliance with regulatory standards. His position involves addressing customer concerns and enhancing the overall customer experience within the organization. His tenure at Entain has allowed him to leverage his extensive legal background to support the company's commitment to responsible gaming and customer service.
Previous Experience at NetEnt
Prior to his current role, James Elliott worked at NetEnt as General Counsel and Managing Director from 2014 to 2020. During his six years at the company, he managed legal affairs and compliance, contributing to the company's operations in Gibraltar. His experience at NetEnt equipped him with insights into the online gaming sector and the regulatory challenges it faces.
Legal Expertise and Background
James Elliott possesses significant expertise in handling multi-jurisdictional regulation and data privacy issues within the gambling and casinos industry. His strong background in intellectual property law, particularly in the context of gambling, has been instrumental in navigating the complex legal landscape of online gaming. He has also accumulated substantial experience in e-commerce and online gambling legal compliance throughout his career.
Education and Qualifications
James Elliott studied at the University of Exeter, where he earned his LL.B in Law, focusing on both English and French law from 1992 to 1996. He furthered his legal education at The College of Law in Guildford, completing the Legal Practice Course (LPC) from 1996 to 1997. This educational background has provided him with a solid foundation in legal principles, which he has applied throughout his career in various legal roles.
Board Membership at Gibraltar International Bank
In addition to his role at Entain, James Elliott has been a Board Member at Gibraltar International Bank since 2021. His involvement in the bank's board provides him with insights into the financial sector, further enhancing his multifaceted legal expertise and understanding of regulatory compliance in different industries.