Jason Rahal

Customer Protection Contact Center Operations Manager @ Entain

About Jason Rahal

Jason Rahal serves as the Customer Protection Contact Center Operations Manager at Entain, a position he has held since 2021. He has a background in fraud analysis and customer processing, with previous roles at Gala Coral Group, GVC Group, and Ladbrokes Coral.

Work at Entain

Jason Rahal currently serves as the Customer Protection Contact Center Operations Manager at Entain. He has held this position since 2021, contributing to the company's operations in Pasay, National Capital Region, Philippines. In this role, he is responsible for overseeing customer protection initiatives and ensuring effective management of the contact center.

Previous Experience in Customer Protection

Before joining Entain, Jason Rahal worked at several organizations in roles focused on customer protection and fraud analysis. He was a Senior Fraud Analyst at Gala Coral Group from 2012 to 2019, where he spent seven years in Woking. He also served as a Complaints Manager at Ladbrokes Coral for one year in 2018 to 2019, further enhancing his expertise in customer service and complaint resolution.

Experience at GVC Group

Jason Rahal worked at GVC Group as a Customer Processing Manager from 2019 to 2021. During his two-year tenure in Manila, National Capital Region, Philippines, he was involved in managing customer processing operations, contributing to the efficiency and effectiveness of the organization's customer service functions.

Education Background

Jason Rahal studied at Farnham Heath End from 1984 to 1987, completing a three-year program. This educational background laid the foundation for his career in customer service and operations management.

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