Jelena Tshaikovskaja
About Jelena Tshaikovskaja
Jelena Tshaikovskaja is a Content Coordinator currently employed at Entain in Tallinn, Estonia. She has a diverse background in customer service and content coordination, with previous roles at companies such as Tallink Grupp, If Insurance Baltic, and Global Gaming Group.
Work at Entain
Jelena Tshaikovskaja has been employed at Entain as a Content Coordinator since 2021. In this role, she is responsible for managing and coordinating content strategies within the organization. Her position is based in Tallinn, Harjumaa, Estonia, where she contributes to the company's objectives through effective content management.
Previous Employment Experience
Before joining Entain, Jelena held several positions in the customer service and content coordination sectors. She worked at Global Gaming Group as a Content Coordinator for three months in 2020 and served as a Customer Service Representative from 2019 to 2020. Additionally, she worked at Playtech as a Customer Support Representative from 2015 to 2017, focusing on Swedish-speaking clients. Her experience also includes a role as a Norwegian Back Office Employee at If Insurance Baltic from 2017 to 2018.
Education and Expertise
Jelena Tshaikovskaja holds a Bachelor of Arts and a Master of Arts in Scandinavian Studies from the University of Tartu. She completed her Bachelor's degree from 2009 to 2012 and her Master's degree from 2012 to 2014. Additionally, she studied at Billströmska folkhögskolan, further enhancing her educational background.
Background
Jelena has a diverse professional background, having worked in various roles that emphasize customer service and content management. Her career began at Tallink Grupp as a Travel Agent, where she worked from 2013 to 2015. This experience laid the foundation for her subsequent roles in the insurance and gaming sectors, where she applied her language skills and customer service expertise.