Jessica Ingando Ngandu
About Jessica Ingando Ngandu
Jessica Ingando Ngandu is a Client Due Diligence Operations Team Manager at Entain, where she has worked since 2020. She has a background in responsible gambling and holds degrees in Politics and Security and Crime Science.
Work at Entain
Jessica Ingando Ngandu has been serving as the Client Due Diligence Operations Team Manager at Entain since 2020. In this role, she oversees the operations related to client due diligence, ensuring compliance with regulatory requirements and enhancing the overall client experience. Her tenure at Entain has been marked by a focus on operational efficiency and risk management within the organization.
Previous Experience at GVC Group
Prior to her current role, Jessica worked at GVC Group from 2017 to 2020. She held the position of Senior Responsible Gambling Executive for three years, where she was responsible for implementing responsible gambling policies and practices. Additionally, she served as the Responsible Gambling Team Leader for nine months in 2020, further contributing to the organization's commitment to responsible gambling initiatives.
Experience at Ladbrokes Coral
Jessica worked at Ladbrokes Coral as a Responsible Gambling Advisor from 2017 to 2020. In this capacity, she focused on promoting responsible gambling practices and providing support to customers. Her experience in this role contributed to her expertise in the field of responsible gambling and client care.
Education and Expertise
Jessica studied at Brunel University London, where she earned a Politics BSc with a 2.1 classification from 2014 to 2017. She furthered her education at University College London (UCL), obtaining a Master's degree in Security and Crime Science from 2017 to 2018. Her academic background provides her with a solid foundation in political and security-related issues, enhancing her professional capabilities.